Conversational Marketing to Become Mainstream by 2012

From: New Communications Review
(via MarketingCharts)

Dave’s Comments (Digital Marketing Tutorial Blog): Absolutely amazing! From a start only 2-3 years ago, online social media and “conversational marketing” are projected to capture more advertising dollars than will be spent on traditional marketing vehicles by 2012!

“Spending on social media and “conversational marketing” – albeit still in their nascent stage – will surpass traditional marketing spend by the end of 2012, according to a study conducted by TWI Surveys, Inc., the New Communications Review writes.

The survey of 260 senior PR and marcomms professionals was conducted on behalf of the Society of New Communications Research (SNCR) and Joseph Jaffe for his book Join the Conversation.”

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