Consumers Want Your Email


Dave’s Comments (Digital Marketing Tutorial Blog): Quite detailed report with demographics in very interesting age segments (7 segments, 15-17 all the way up to 65+ plus a “Totals” column) and communications types. Worth a look!

“Text and instant messaging are fine for friends, but not for marketers.

That was the main finding of ExactTarget’s “2008 Channel Preference Survey.”

Nearly two-thirds of US Internet users surveyed said e-mail was their preferred channel for written communications between friends, with text messaging the next-favorite choice. The phone was the most popular way to communicate with friends overall, with 41% of respondents naming it as their channel of choice.

“There is a clear trend within younger demographics toward communication via text messaging and social networks,” said Morgan Stewart, director of research and strategy at ExactTarget, in a statement.

But Mr. Stewart said those preferred personal communication channels were not necessarily also preferred channels for marketing.”

Read the entire article on